Suspensions, IP complaints, policy violations, FBA reimbursements — we handle every appeal with proven strategies that get results.
Full account suspension appeals with detailed Plan of Action crafted by experienced Amazon specialists. We know exactly what Amazon wants to see.
Plan of ActionIP complaint removals, trademark disputes, and copyright infringement appeals. We handle all ASIN-level and account-level IP issues.
ASIN LevelWe audit your FBA account for lost, damaged, and destroyed inventory. On average we recover $3,000–$50,000+ per seller per year.
Avg. $12K RecoveredPerformance notifications, ODR/LSR violations, product condition complaints, and more. We respond fast before things escalate.
24hr ResponseReal-time monitoring of your account health metrics. We alert you before issues become suspensions so you stay ahead of Amazon.
ProactivePowerful, customized Plans of Action specifically written for your violation type — drafted and refined by our specialists before submission.
Proprietary TechCreate an account, share your suspension notice or violation details. Takes less than 5 minutes.
Our specialists review your case, analyze Amazon's specific concerns, and build a winning strategy.
Our specialists use our proprietary system to create a powerful, customized Plan of Action tailored to your exact situation that Amazon accepts.
We submit the appeal, handle follow-ups, and keep you updated every step until your account is back.
| ⚡ The Sellers Portal | Typical Services | |
|---|---|---|
| Custom Plan of Action for every case | ✓ | ✗ (copy-paste templates) |
| Dedicated account manager | ✓ | ✗ (ticket system only) |
| Real-time case tracking portal | ✓ | ✗ (email updates only) |
| FBA reimbursement audits | ✓ | ✗ (appeals only) |
| Average response time | Under 12 hours | 24–72 hours |
| Account health monitoring | ✓ Proactive alerts | ✗ (reactive only) |
| Multi-marketplace support | ✓ All 18+ markets | US only |
| Success rate | 96% | 60–75% |
A multi-category seller with $40K/month in revenue was suspended for inauthentic item complaints across 12 ASINs. Their previous appeal attempt failed. We built a custom POA addressing each ASIN individually with supplier documentation and got full reinstatement within 6 business days.
A wholesale supplier received 47 IP complaints simultaneously from a single brand owner. We cleared 44 of them within 2 weeks by providing documented authorization letters. Simultaneously, our FBA audit recovered $28,000 in unresolved reimbursements they didn't know about.
An enterprise-level seller with 5 accounts and 3 years of FBA history had never audited their reimbursements. Our team found $52,000+ in lost, damaged, and unresolved inventory claims. Fully recovered within 60 days with zero effort from the seller.
Wherever you sell, we can help. Our team has experience across all major Amazon marketplaces.
Our case review is completely free. We'll assess your situation, tell you what we can do, and give you a clear next step — no pressure, no hidden fees.
We review every submission within 4 business hours
Your account details are never shared with third parties
Review is free. You decide if you want to proceed.
US, EU, UK, CA, JP, AU and all other Amazon markets
"I was skeptical at first — but they came back within a few hours with a full strategy and had my account back in 5 days. Worth every penny."
— W.K., Electronics Seller
See every case, its current status, Amazon's responses, and next action — updated live as things progress.
Upload your Amazon reports and we automatically identify every dollar you're owed — lost, damaged, returned, and fee overcharges.
Get notified immediately when your account health changes, a new violation appears, or a case needs your attention.
Upload invoices, authorization letters, and supporting documents. We request exactly what we need — no guesswork for you.
Monitor your AHR score, ODR, late shipment rate, and cancellation rate across all your stores — all in one view.
Message your case manager directly, see every conversation, and receive updates without digging through your inbox.
Review and approve your Plan of Action before it's submitted. Full transparency — nothing goes to Amazon without your sign-off.
Our system analyzes your reports and tells you which claims to open, with pre-written Amazon case language ready to submit.
Units confirmed lost while in Amazon's warehouse
Inventory damaged by Amazon staff or equipment
Customer refunded but item never came back to you
Inventory destroyed without your permission
Units missing from shipments received by Amazon
Incorrect weight/dimension measurements = wrong fees
Customer got a refund but Amazon kept your inventory
Returned items in unsellable condition — Amazon owes you
Lost or damaged during inbound/outbound shipping
Join hundreds of Amazon sellers who trust us with their most critical business issues.